Mekar99 takes every member's privacy seriously. This document explains transparently how we collect, use, store and protect your personal information — in plain language, not confusing legal jargon.
These are not empty policy statements. These six points represent real, enforceable commitments from mekar99 that you can hold us to.
This Privacy Policy ("Policy") describes how mekar99 ("we", "the Company") collects, uses, stores, discloses and protects your personal information when you use our online casino platform at mekar99.asia ("Platform").
Mekar99 is fully committed to protecting the privacy of every member. We believe that trust is the foundation of our relationship with over 850,000 members across Malaysia — and that trust can only be maintained when we are transparent about how we handle your data.
This policy applies to all personal information we collect through:
Mekar99 collects various types of personal information depending on how you interact with our Platform. This falls into two main categories:
Information you provide directly:
Automatically collected information:
Mekar99 uses your personal information for the following purposes only:
Mekar99 does not sell, rent, or trade members' personal information to third parties for their own marketing purposes. Full stop. This is our absolute promise to every member.
There are, however, limited circumstances in which mekar99 may need to share your data with certain parties for legitimate operational purposes:
All third parties that receive mekar99 data are bound by strict confidentiality obligations and are only permitted to use that data for the specified purpose. mekar99 conducts thorough due diligence on all third-party partners before any data sharing takes place.
Mekar99 implements a range of technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration or destruction:
While mekar99 takes all reasonable steps to protect your data, no security system is 100% foolproof. You also play an important role — use a strong password, never share your login credentials, and report any suspicious activity on your account to mekar99 CS immediately.
Mekar99 uses cookies and similar tracking technologies to enhance your experience on the Platform. The following are the types of cookies we use:
Essential cookies cannot be disabled as they are required for the Platform's core functionality. Other cookies can be managed through your web browser settings. However, disabling certain cookies may affect your experience on mekar99.
Mekar99 no uses third-party cookies for advertising or targeted marketing from external networks. All cookies used are solely for the operational purposes of the mekar99 Platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by mekar99:
Mekar99 retains your personal information only for as long as necessary for the purposes set out in this Policy, or as required under Malaysian law. General data retention guidelines are as follows:
Once the applicable retention period has elapsed, your personal data will be securely deleted or permanently anonymised in accordance with mekar99's security procedures. Anonymised data (with all personal identifiers removed) may be retained indefinitely for analytics and statistical purposes.
The mekar99 Platform is for users aged 18 and above only. mekar99 does not knowingly collect personal information from individuals under the age of 18.
We use multiple mechanisms to verify age during registration, including Malaysian phone number verification and a KYC process requiring identity card verification. If mekar99 discovers that information from a minor has been inadvertently collected, we will:
Mekar99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, applicable laws, or technological developments. When changes are made:
We encourage you to review this page periodically to stay informed of mekar99's current Privacy Policy. This policy was last updated on 1 January 2026.
If you have any questions, concerns or complaints regarding this Privacy Policy or the way mekar99 handles your personal data, please contact us through the following channels:
Mekar99's Malaysian-speaking customer service team is available to assist you 24 hours a day, 7 days a week, including Malaysian public holidays. We are committed to responding to all privacy enquiries within 5 business days.
If you are not satisfied with mekar99's response to your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body under applicable Malaysian law.
In today's digital world, trust is the most valuable currency — especially when it comes to an online entertainment platform that handles its users' personal and financial information. mekar99 understands how sensitive the data you entrust to us truly is, and we never take that trust for granted.
When you register a mekar99 account and submit information such as your IC number, Malaysian bank account number or eWallet details, you are placing your trust in us. We take that trust seriously every single day. That is why mekar99 consistently invests in data security infrastructure on par with financial institutions — not merely to meet minimum requirements.
Many Malaysians are still unaware of their rights under the Personal Data Protection Act 2010 (PDPA). mekar99 wants to change that by educating members about what they are entitled to. You have the right to know what data we hold about you, why we hold it, and how you can request its deletion or correction. This is not just a legal right — it is your fundamental right as a Malaysian digital consumer.
While many other platforms bury their privacy terms in lengthy, confusing legal language, mekar99 has chosen to write this Privacy Policy in plain, straightforward English. We believe that true transparency means you genuinely understand what you are agreeing to — not simply clicking "Agree" without reading a word.
For most mekar99 members, the security of their financial transactions is of the utmost importance. When you make a deposit via DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost or ShopeePay, that transaction data is protected by multiple layers of security. Your financial details are never stored in mekar99's systems in plain text — everything is encrypted to the highest industry standards.
Mekar99 also does not store your credit or debit card numbers. All payments are processed through secure payment gateways with the appropriate security certifications. This means that even in the event of an unforeseen security incident, your card details will not be exposed — because they have never been stored on mekar99's side.
You may have heard of large tech companies selling user data to advertisers. mekar99 does not do this and never will. Our business model is built on delivering the best entertainment experience to our members — not exploiting their data. That is a fundamental difference we are proud of.
When mekar99 uses data for analytics purposes — such as understanding which games are most popular among Malaysian members or identifying peak platform usage times — that data is processed in an anonymised and aggregated form. None of the analytics we conduct can be traced back to any specific individual.
One of the core principles of mekar99's Privacy Policy is that members are in control of their own data. You can access your account information at any time, update personal details through your account settings, opt out of marketing communications, or request account deletion along with all associated data if you decide to stop using mekar99.
The process for exercising these rights is designed to be as simple and straightforward as possible. mekar99 has a dedicated team that handles privacy requests directly — they are not simply redirected to general customer support. This reflects our commitment that privacy is a genuine operational priority, not just a PR statement.
We invite you to create a mekar99 account with full confidence that your information is in safe and responsible hands. With over 850,000 Malaysian members who have placed their trust in mekar99, we cannot and will not take that trust lightly.
Register for free in 2 minutes. Your data is protected by 256-bit SSL. Deposit from as little as RM 10 via DuitNow or your preferred eWallet. Over 850,000 Malaysian members have already trusted us.